Reference

Terms & Conditions For Your pix4d Account

pix4d Terms & Conditions set the rules for opening an account, completing phone verification, using the lobby and requesting wallet or bank-transfer actions.

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pix4d Terms & Conditions For Your pix4d Account
CONTACT ROUTES

Policy Help Beside Your Account Steps

A clear contact path matters when a Terms & Conditions question affects your account.

Account access If phone verification blocks access, contact us through the account support path and describe…
Wallet status For a DANA, OVO, GoPay or QRIS status question, keep the payment reference and…
Policy changes When you want to ask about a wording change, account closure or data request…
DATA AND CONTROL

How pix4d Applies These Rules

Our Terms & Conditions work alongside practical account controls rather than sitting apart from them.

Account details

We use registration details to create and maintain your account, perform the stated phone verification step and connect account actions to the correct record. Keep your name and contact details current; a mismatch can delay a policy request or require an additional account check.

Payment records

A DANA, OVO, GoPay or QRIS reference helps us identify the account action connected to a wallet request. Bank transfer and virtual account records may also be retained for account administration and dispute handling under the Terms & Conditions.

Cookies

Cookies and similar browser storage can keep your session, remember selected settings and help us detect unusual account activity. Your browser may block them, but doing so can interrupt sign-in, phone verification or the page that displays your policy choices.

Account security

You are responsible for keeping your password, phone and account session private. Sign out on a shared device, avoid sending credentials through support messages and contact us promptly if an unfamiliar action appears in your account history.

Data retention

We retain account and transaction records for the period needed to operate the account, address disputes, meet applicable legal duties and apply these Terms & Conditions. A request to remove data may be limited where keeping a record is required for those purposes.

Change requests

To request a correction, access copy or account closure, use the policy contact route and identify the account action involved. We may ask for phone verification before changing personal details, because the request must come from the account holder.

Terms & Conditions Questions Answered

The questions below focus on the Terms & Conditions points that affect an Indonesian account most often. We keep the answers practical: what you must provide, how access is handled, which payment references matter and how to ask us for a correction or policy change. Read the full wording before taking an account or wallet action.

The current Terms & Conditions are available on this policy page before account actions. Read them before opening an account, completing phone verification or selecting DANA, OVO, GoPay, QRIS, bank transfer or virtual account. If a clause is unclear, contact us through the policy support route.

Yes. Access and eligibility depends on local law, and our services are available only where local law permits. You must decide whether you may use the service in your location. We may restrict an account when local requirements or the policy wording require that step.

Phone verification confirms that the account contact detail belongs to you before account access and selected account actions proceed. Keep the verified phone available during sign-in. If the code does not arrive, use the account support path rather than creating a second account.

The Terms & Conditions require you to follow the payment screen for the selected rail and use an account or wallet that belongs to you. Keep the DANA or QRIS reference after submitting a request. A status question can then be matched to the correct account record.

You can ask us to correct account data through the policy contact route. State which detail is wrong and provide the registered phone number through the secure channel. We may complete phone verification first, and the Terms & Conditions may limit changes where a record is needed for legal or transaction purposes.

Cookies can keep your session active and retain policy selections in the browser. If you block or clear them, you may need to sign in again and repeat phone verification. The Terms & Conditions still apply, even when your browser does not retain a previous choice.

Send an account-closure request through the policy contact path and identify the account using its registered phone detail. We may verify ownership before acting. Closure does not automatically erase records that we must retain for transaction handling, disputes or applicable legal duties.

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